Terms of service

KINGS AND QUEENS COLLECTION – TERMS OF SERVICE
Last Updated: May, 2026
Please read these Terms of Service ("Terms") carefully before accessing our social media pages, website, or purchasing items from Kings and Queens colections ("we", "our", "us"). By purchasing our products or using our services, you agree to be bound by these Terms.
1. Business Information & Eligibility
  • Legal Setup: [Insert Boutique Name] is a registered sole proprietorship under the Registration of Business Names Act, 1962 (Act 151) of Ghana. It is owned and operated by Christian Bleboo.
  • Age Requirement: By purchasing from us, you confirm you are at least 18 years old, or possess parental/legal guardian consent to make transactions in Ghana.
2. Products & Availability (No Pre-Orders)
  • In-Stock Only: We operate on a ready-to-wear, immediate inventory model. We do not accept pre-orders, reservations, or partial deposits for out-of-stock items.
  • Product Variations: Many of our garments use unique prints or textures. Minor variations in fabric placement, color brightness, or patterns due to digital screens or textile manufacturing do not constitute a product defect.
3. Pricing & Payments
  • Currency: All prices are strictly listed and payable in Ghana Cedis (GHS).
  • Payment Methods: We accept Mobile Money (MoMo), cash (for physical store or designated pay-on-delivery locations), and debit/credit cards.
  • Full Payment: No items will be handed over, packaged, or left with a buyer without full, verified payment.
4. In-House Delivery Policy
  • Rider Operations: All deliveries are handled by our dedicated, in-house dispatch riders. We do not use third-party courier apps unless explicitly communicated in writing.
  • Inspection Upon Delivery: You are legally required to inspect the item(s) in the presence of our dispatch rider immediately upon delivery.
  • Acceptance of Risk: Once you accept the item from our rider and confirm the transaction, the risk of damage or loss transfers fully to you.
5. Return, Exchange, and Cancellation Policy
  • Timeframe: All eligible returns or exchanges must be initiated within 7 days of purchase or delivery.
  • Condition: Items must be returned unworn, unwashed, with tags attached, and completely free of marks (makeup, sweat, perfume).
  • Delivery Fees: Original delivery fees are non-refundable. The customer covers the delivery cost for exchanges unless the item delivered was incorrect or verified as physically damaged prior to drop-off.
  • Order Cancellation: You can cancel an order free of charge only before our in-house dispatch rider leaves our premises. Once the rider is dispatched, delivery fees apply.
6. Intellectual Property Protection
  • Copyright: All images, videos, styling, graphics, website content, and logos are the property of [Insert Boutique Name] and are protected under the Copyright Act, 2005 (Act 690) of Ghana.
  • Prohibited Use: You may not use our product photography or brand materials to resell items or promote external businesses without explicit written permission.
7. Data Privacy
  • Data Collection: In line with the Data Protection Act, 2012 (Act 843), we collect your name, phone number, and physical/digital address (GhanaPost GPS) solely to process your orders and handle deliveries.
  • Security: Your personal data is kept secure internally and will never be sold or shared with external parties.
8. Limitation of Liability
  • Scope: To the maximum extent permitted by Ghanaian law, [Insert Boutique Name] and its owner shall not be liable for any direct, indirect, or accidental damages resulting from the use or misuse of our garments or accessories.
  • Delays: While we strive for promptness, we are not liable for minor delivery delays caused by traffic congestion, severe weather, or road safety disruptions in Ghana.
9. Changes to Terms of Service
  • We reserve the right to update or modify these Terms at any time without prior notice. The updated version will be posted on our platforms with a revised "Last Updated" date.
10. Governing Law & Contact Information
  • These Terms are governed by and construed in accordance with the laws of the Republic of Ghana. Any unresolved disputes will be handled exclusively by the courts of Ghana.
Contact Details for Complaints or Queries:
  • Phone / WhatsApp: 0245914249
  • Email:simporsh@gmail.com
  • Physical Location/Digital Address:Ajet Height,Chinderi roundabout/OQ-0000-3087